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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69088 reviews)

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4.91

Based on 69,088 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69088)

My experience was very professional and so easy

My experience was very professional and so easy Reviewed on: 16th April 2025

Great customer care

Great customer care team both on chatbot and phone. Very accommodating and helpful when I had a banking issue. Reviewed on: 16th April 2025

Zopa support.

Zopa helped me when I needed support. Reviewed on: 16th April 2025

Speedy decision with clarity

Zopa are extremely fast with their decision making. Communications are clear and precise. Come across as an all round efficient comoany to deal with. Reviewed on: 16th April 2025

Definitely recommend

Very professional all sorted very quickly delighted definitely recommend Reviewed on: 16th April 2025

Brilliant

Brilliant fantastic. service easy use app so happy with zopa Reviewed on: 16th April 2025

I was strugling with my monthly payment i ask zoopa...

I was strugling with my monthly payment i ask zoopa if i can take 3 months break with payment and it was no problem still I need to pay and zopa did that i could pay extra each months that i keep up with my payment lovly im very happy that they understand my situacion .love it and recomend. Reviewed on: 16th April 2025

I like how easy is to deal with zopa.

I like how easy is to deal with zopa. Good rate , easy to contact with customer service Reviewed on: 16th April 2025

Excellent service and competitive rates.

Excellent service and competitive rates. Reviewed on: 16th April 2025

Soopa Zoopa.

I have been a Zopa customer now for 4 years and have used their loan packages on two occasions in that time. They have offered exactly what I needed and I found the whole experience and interface, easy to understand and interact with. A thoroughly professional and reliable service and one that I can honestly recommend. Reviewed on: 16th April 2025

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