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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69088 reviews)

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4.91

Based on 69,088 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69088)

Simple and straightforward

When I applied for my loan, it was a simple and straightforward process. I was kept informed every step of the way. There were a couple of minor issues to deal with but these were sorted quickly and the money was available in my account well within the specified timeframe. I can't fault them for the delivery of their service. Reviewed on: 16th April 2025

Very transparent and ohnest service.

Very transparent and ohnest service. Also very quick response Reviewed on: 16th April 2025

Very good customer experience and support.

Very good customer experience and support. Reviewed on: 16th April 2025

Very good easy user friendly website.

Very good easy user friendly website. Although I am awaiting contact regarding an over payment that was taken after I had paid of the remaining loan Reviewed on: 16th April 2025

My experience

They make the process very easy at affordable rates.? Great communication and efficient in how they go about what they do Reviewed on: 16th April 2025

Excellent experience good customer service prompt pa...

Excellent experience good customer service prompt payment of money into account. Reviewed on: 16th April 2025

value for money

very proffessional sorted out my loan no problems and when ever i phoned for help they sorted quickly and profeddionally Reviewed on: 16th April 2025

Was worried because of my age I wouldn’t get a loan...

Was worried because of my age I wouldn’t get a loan but it was no problem and they were very helpful ty x Reviewed on: 16th April 2025

Excellent customer service.

Excellent customer service. They provided a loan which has helped. Reviewed on: 16th April 2025

Very quick loan decision.

Very quick loan decision. Money transfer very quickly. Reviewed on: 16th April 2025

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