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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.95 (69082 reviews)

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4.95

Based on 69,082 reviews, last reviewed 1st May 2026

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

It was so easy and straight forward to apply with ve... It was so easy and straight forward to apply with very fast decision turn around pay out once successful. Very competitive repay rates always a no br... Read more Reviewed on: 1st May 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69082)

Very good customer experience and support.

Very good customer experience and support. Reviewed on: 16th April 2025

Very good easy user friendly website.

Very good easy user friendly website. Although I am awaiting contact regarding an over payment that was taken after I had paid of the remaining loan Reviewed on: 16th April 2025

My experience

They make the process very easy at affordable rates.? Great communication and efficient in how they go about what they do Reviewed on: 16th April 2025

Excellent experience good customer service prompt pa...

Excellent experience good customer service prompt payment of money into account. Reviewed on: 16th April 2025

value for money

very proffessional sorted out my loan no problems and when ever i phoned for help they sorted quickly and profeddionally Reviewed on: 16th April 2025

Was worried because of my age I wouldn’t get a loan...

Was worried because of my age I wouldn’t get a loan but it was no problem and they were very helpful ty x Reviewed on: 16th April 2025

Excellent customer service.

Excellent customer service. They provided a loan which has helped. Reviewed on: 16th April 2025

Very quick loan decision.

Very quick loan decision. Money transfer very quickly. Reviewed on: 16th April 2025

Excellent service quick response

Excellent service quick response Reviewed on: 16th April 2025

Outstanding Service from Start to Finish!

Outstanding Service from Start to Finish! Juggling your finances—whatever the reason—can be incredibly stressful. But the team at Zopa made the whole experience so much easier. They genuinely listen, offer clear and honest advice, and take the time to understand what’s best for you. From the first call to the final step, they guided me patiently and professionally through the entire process. Their support felt personal and never rushed. Add to that some of the lowest broker fees in the market, and you’ll know you’re in safe hands. I couldn’t recommend them more highly! Reviewed on: 16th April 2025

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