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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Zopa have approved me for loans on a couple of occas...

Zopa have approved me for loans on a couple of occasions with no hassle and very helpful and straightforward. I would recommend Zopa to anybody who is looking for a personal loan 5 star service Reviewed on: 16th April 2025

A straightforward experience

Always been a quick and straightforward experience Reviewed on: 16th April 2025

Highly recommend

I have several loans with Zopa and the process is smooth and money in your bank within minutes. Highly recommend Reviewed on: 16th April 2025

Happy to Help

Very very GOOD Will let all my friends know about them and Family, In-laws Zopa are always looking to help me at all times Reviewed on: 16th April 2025

Love the app, very easy to use, great service with p...

Love the app, very easy to use, great service with prompt informative responses, well done guys! Reviewed on: 16th April 2025

Great company, easy process, app is really good.

Great company, easy process, app is really good. Reviewed on: 16th April 2025

They enabled me to switch a loan product I had with...

They enabled me to switch a loan product I had with them to a new similar loan at a much lower rate and there was no early repayment charge on the old loan either. Their customer service agent, who called me, to go through various details was very friendly and polite and fully appreciated why I wished to make such a switch. Reviewed on: 16th April 2025

Very easy app to use and great customer service

Very easy app to use and great customer service Reviewed on: 16th April 2025

Zopaeasy, is so simple to use ,one click and you cou...

Zopaeasy, is so simple to use ,one click and you could be enjoying your dream Reviewed on: 16th April 2025

Really helpful and very quick.

Really helpful and very quick. loan was there in hours Reviewed on: 16th April 2025

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