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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Nice and easy to deal with, perfect customer service...

Nice and easy to deal with, perfect customer service but the interest rates could be a little lover. They still do a good job tho Reviewed on: 15th April 2026

Easy to apply and fast reply

Easy to apply and fast reply and also keep you updated Reviewed on: 15th April 2026

Fast friendly and efficient team that gave me all th...

Fast friendly and efficient team that gave me all the information and support I needed Reviewed on: 15th April 2026

good communication and very good deal on loan

good communication and very good deal on loan Reviewed on: 15th April 2026

Good, fast service

Good, fast service, unexpectedly good, not usedZopa before Reviewed on: 15th April 2026

Was transparent and easy to navigate rates are compe...

Was transparent and easy to navigate rates are competitive Reviewed on: 15th April 2026

Great experience from start to finish, paid quickly...

Great experience from start to finish, paid quickly once checks completed and good customer service when contacted. Thank you Reviewed on: 15th April 2026

Excellent service

I’ve had 3 personal loans from Zopa & no issues. I have not had to speak to customer service so I can’t comment. The app is excellent. You can track everything. I just wish it would update quicker once your loan payment has been paid. Reviewed on: 15th April 2026

Quick efficient service.

Quick efficient service. No hassle with a good easy to use app Reviewed on: 15th April 2026

They made ever step easy

They made ever step easy to understand and the hole process was done in very quick time would highly recommend Reviewed on: 15th April 2026

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