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Zopa: Personal loan reviews

4.91
Based on 69,090 reviews, last reviewed 13th Jun 2026
63% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Found Zopa to be good value for money a few years back. Found Zopa to be good value for money a few years back. But now the rates are not as competitive Reviewed on: 13th June 2026
Teri Barker's avatar
Teri Barker

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

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Zopa Personal loan reviews (69090)

Excellent rates, excellent service

5
Never had a loan before and Zopa made it all straightforward and had very competitive rates. Reviewed on: 31st May 2017

Excellent company to deal with

5
I found my experience with Zopa to be fantastic, within a few minutes I was processed and approved, the rates were so competitive that I really could not say no to Zopa, this will be the case with everyone who discovers how good they really are. Reviewed on: 31st May 2017

Excellent Customer Service

5
Great experience with ZOPA. Their website is simple and easy to use. Their customer service representatives are very polite, very knowledgeable and willing to help. Reviewed on: 31st May 2017

Easy&fair

5
Incredibly easy to set up hassle-free no nonsense policy with fair rates! Reviewed on: 31st May 2017

Quick, Simple, Honest

5
Was given a very quick quote at the advertised APR with very reasonable monthly paybacks and an easy to manage online account. Reviewed on: 31st May 2017

Great loan company

5
Quick efficient and very friendly staff. I could not believe how quickly everything went through from acceptance to having the funds in my bank account. Reviewed on: 31st May 2017

Amazing loan

5
Fast, easy and very interesting rate Reviewed on: 31st May 2017

First class

5
I was exceptionally happy with the service recieved, I had a quiery that I couldn't understand, an email and a phone call from yourselves and everything was in place, it was the easiest application and I won't hesitate to recommend to others Reviewed on: 31st May 2017

Super efficient

5
Quick and easy to get everything set up. No unnecessary meetings. Everything is easy to find, navigate and change when necessary. Love it! Reviewed on: 31st May 2017

You actually get the advertised rate!

5
After having a nightmare with Sainsbury's, NatWest, AA and a couple of other banks I came across this company. The process was simple, the APR ended up around 3-8% lower than the others. Actually getting the advertised rate is so much better than being drawn in with a false rate then going through all the process to be told 2.8% is now 11% Reviewed on: 31st May 2017

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