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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Helpful

From my first contact with Zopa in requesting a loan the staff that dealt with my application were extremely polite, helpful & efficient. I would, and have, recommended Zopa to friends and family. Philip Reviewed on: 31st May 2017

No hassle loan

Simple & easy to follow steps made for a quick decision and monthly reminder for payment makes for a simple no hassle loan at a great rate. Highly recommended. Reviewed on: 31st May 2017

Quick, affordable, fair

I was initially skeptic about taking out a loan as I had heard bad experiences however Zopa make it a quick, easy and clear way with everything laid out concisely. Reviewed on: 31st May 2017

Best service

Great provider, great support couldn't ask for more. Really helped me out when I needed it the most. Reviewed on: 31st May 2017

So Fair....

Zopa are great! Easy forms to fill, no waiting for weeks to hear, money in the bank as soon as your approved.... easy to talk to customer services, no long wait on hold! And more than anything else, no extortionate interest rates... Very happy customer.... Reviewed on: 31st May 2017

Simply the best!

Straight forward, easy to complete application with no nonsense. Much appreciated. Reviewed on: 31st May 2017

No quibbles

Very helpful and quick. Interest rates competitive Reviewed on: 31st May 2017

Very, very good :))))))

Brilliant customer service, very good way of borrowing money, low APR and very satisfying overall experience. Highly recommended!!! Reviewed on: 31st May 2017

Easy loan with fair interest.

I had never asked for a loan before, and I was overwhelmed by the number of lenders and the very high interest rates, but I had just bought a house and needed to make some improvements. I went to the site, used the calculator to see the different options and amounts depending how much to borrow, I found it to offer very fair rates, requested a loan and within a few days it was in my bank! Only once I had to use the customer service email address for a question and they got back to me the following day. I couldn't ask for more from a lender! Reviewed on: 31st May 2017

Great service

Great team and great after service, also feels a safer way to borrow Reviewed on: 31st May 2017

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