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Zopa: Personal loan reviews

View other Zopa products
4.95
Based on 69,078 reviews, last reviewed 23rd Apr 2026
14% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service app fantastic each tim e I call th... Excellent service app fantastic each tim e I call the agents are so efficent and helpful. Reviewed on: 23rd April 2026
Anne 's avatar
Anne

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John
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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69078)

Easy-Peasy

5
Great experience with Zopa. All info is clearly laid out and easy to find. If you do have questions, their call centre staff are pretty useful too! Reviewed on: 30th May 2017
Louis T's avatar
Louis T

Fab service, easy to contact if required, also discreet if needed

5
Used more than once, quick payment when needed and easy to repay with reasonable settlement fees, in the famous words I will be back lol Reviewed on: 30th May 2017
Gareth Tobin's avatar
Gareth Tobin

Great service

5
Getting a loan with Zopa was care free and easy ... Reviewed on: 30th May 2017
Megan Allen's avatar
Megan Allen

Brilliant

5
Zopa was so brilliant and gave me a great rate Reviewed on: 30th May 2017
Harriet Ward's avatar
Harriet Ward

Quick loan

4
Very simple and excellent customer service and all done very swiftly Reviewed on: 30th May 2017
Keith Hearnshaw's avatar
Keith Hearnshaw

Swift finance service

5
Zopa is a good finance company. It is trusty company. You can borrow money and when you don't need, you can return any time, thank you Zopa. Reviewed on: 30th May 2017
Santosh Kunwar's avatar
Santosh Kunwar

Outstanding customer service

5
Ultra fast response to applications I always use Zopa Fast and possibly the best loan company ever.....Keep it up Zopa Reviewed on: 30th May 2017
Sean Brennan's avatar
Sean Brennan

Excruciatingly fantastic loan!!

5
Better than sex by miles!! Incomprehensibly awesome!! Reviewed on: 30th May 2017
Robert Petrie 's avatar
Robert Petrie

Central customer experience

5
Hassle free, clear expectations, soft credit check, everything that a customer could want as well as helpful staff on the phone for support. Reviewed on: 30th May 2017
Fiona Cormie's avatar
Fiona Cormie

Brilliant

5
Zopa accepted me even though I had a below average credit rating.. and they didn't charge me a ridiculous amount of interest either! Reviewed on: 30th May 2017
Charlotte Kemp 's avatar
Charlotte Kemp

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