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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fantastic

Low interest and quick decisions! Fantastic service! Reviewed on: 30th May 2017

Quick and painless!

I got the decision, rate and money I needed really quickly with minimal paperwork, would definitely use Zopa again. Reviewed on: 30th May 2017

Top loan at great rate

Fantastic experience from start to finish, quick decisions and easy transactions Reviewed on: 30th May 2017

I already recomended to all my friends

I m fully satisfied with the excellent service Reviewed on: 30th May 2017

A very fair company ......

I haven't been with Zopa for long ( a few months ) but I have found them to be a really good company to have a loan from considering there is so much competition in this day and age and it is very reassuring that Zopa has no hidden surprises like a lot of companys have . I would be very confident recommending Zopa to my friends and family .and it is just nice to have found a company that aren't set out to rip you off ........... Barbara Clarke ..... Reviewed on: 30th May 2017

Easy process.

Helpful, easy service to use, with no hassle. No worries whatever in settling up loan. Faultless. Reviewed on: 30th May 2017

Great idea and flexibility you won't get from a bank

I liked the idea of peer lending and Zopa is a great way of doing it. Competitive rates, extra payments without penalty and the ability to consolidate make this better than any bank. Reviewed on: 30th May 2017

Quick and affordable

Highly recommend this great service, affordable and transparent. Reviewed on: 30th May 2017

Help when its needed

When there is an important need to borrow money at a reasonable interest rate you need not look any further. Zopa has the experience and dignity to help you. Reviewed on: 30th May 2017

Great Rates and Great Service!

So easy to understand the facts and figures. No hidden charges or complicated descriptions. Fast and friendly. Great company! Reviewed on: 30th May 2017

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