Write a review

Newsletter

Go to business site

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

View other Zopa products

4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fantastic

Quick and easy, great customer service Reviewed on: 30th May 2017

Brilliant

Can't fault this company, helped us massively. Reviewed on: 30th May 2017

Trust

A loan company both myself and husband have used and trust . Excellent service throughout. Would definitely recommend. Reviewed on: 30th May 2017

Excellent

Zopa really helped me out in a time of need. I had car issues with two cars in the space of three weeks,costing me all the money I had. Zopa was recommended to me by a friend. They too had a good experience so I decided to apply. My loan was approved straight away and was transferred the next day and the terms and repayments were clear and easy to understand. Thanks for the great service. I would highly recommend to anybody else looking for a loan with great customer service. Reviewed on: 30th May 2017

Good rate, fast service,

Zopa had a better rate than my bank so I tried them. I received a very good service and the funds were in my bank very quickly. I like the way I can easily see my loan on line and there is no penalty for paying off early. All good, nothing bad to say. Thank you Zopa Reviewed on: 30th May 2017

Quite simply the best!

I was very nervous as this was my first ever loan but they came highly recommended and applying was simple and straightforward and I was fortunate enough to be accepted! Happy days! Reviewed on: 30th May 2017

Zopa- 1st Class experience!

Fantastic Loan provider. I got a decision very quickly, great communication and nice clear t&c. Would recommend Zopa to anyone looking for a loan! Reviewed on: 30th May 2017

A respectful loan company that suits all needs. With no hidden agenda.

Very easy, stress free, not invasive. I will absolutely use zopa again and I have already recommended the company to some of my friends. The best part for me is the no charge for early repayment and they automatically reduced my monthly repayments to suit my additional repayment. Reviewed on: 30th May 2017

Super Service

Excellent customer service support, process quick and easy! Reviewed on: 30th May 2017

Loans made simple

I have been really impressed with Zopa's loan from application through to monitoring my account it has been a walk in the park. I didn't have a fantastic credit rating at the time of applying for my loan but they managed to give me a very competitive rate nonetheless. Easy, fast and simple - just what I needed! Reviewed on: 30th May 2017

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Bridging Finance (discontinued)
from Halcyon Bridging Finance (inactive company) 0.00 from 0 reviews
Personal Loan
from Post Office 4.02 from 176 reviews
Pawnbrokers
from Brown and Gold 0.00 from 0 reviews

Want to see more from Zopa?

Fixed term savings account
from Zopa 4.87 from 1795 reviews
Credit card
from Zopa 4.87 from 44348 reviews
Cash ISA
from Zopa 4.84 from 1546 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub