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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fast & efficient service

Quick and easy to use......the rate I applied for is what I got. No fuss and need to chase staff for funds Reviewed on: 30th May 2017

Great service

Quick and easy loan. Easy to manage online. Great payback plans. Never had a problem. Have had 2 loans from Zopa. Great service. Reviewed on: 30th May 2017

Zopa - the straightforward way to loan money

When I was researching personal loans, I came across Zopa. I had not heard of them before and new little about how they operated. I called customer service a couple of times and the staff were very well informed, knowledgable and friendly. I ended up choosing Zopa over my high street bank because of the flexibility they offer and great service. Reviewed on: 30th May 2017

Great loanee

I found this company easy to deal with and fast to receive my money Reviewed on: 30th May 2017

Zopa ---- it's well worth a try!

After going through my own bank for a loan and subsequently being turned down .I decided to go with Zopa and found that they were an attractive offer, it was a good APR and the Money was available remarkably quick. Reviewed on: 30th May 2017

Easy to use and individual

I had a great experience with zopa - friendly individual attention. Not just an application but treated as a person Reviewed on: 30th May 2017

Excellent service

I have dealt with banks as well as Zopa. The Zopa service steals the show on convenience and speed of their loan service. I give them top marks. Reviewed on: 30th May 2017

Supa Zopa

top credit, great deal ,secured in minutes ,great service, Reviewed on: 30th May 2017

fantastic service.

It was well informed,Fast ,and ofcause best deal. Service that up to date in to 21st century life style. Very happy client .recomended to so many friends Reviewed on: 30th May 2017

Fab

I think this is a Super service very quick and easy to use. Online to see your progress is helpful. Reviewed on: 30th May 2017

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