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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Cheaper

Easy to use website and very reasonable apr Reviewed on: 30th May 2017

Hassle free. Quick decisions made with a loan that doesn't charge you the moon and stars in apr

Hassle free, quick decisions made got the jobs done around the house that I needed to complete. Excellent correspondence been Zopa and myself would most certainly use this provider again and most definitely recommend this company to family and friends. Reviewed on: 30th May 2017

Personal Loan

Was a swift application. Was a lot easier to get a considerable amount of money in such a short time. Very proffesional service too. Reviewed on: 30th May 2017

Quality service

Brilliant customer service, excellent rates, found it very easy to sort my loan no hassle or hidden charges.... Reviewed on: 30th May 2017

Amazing Service

Highly recommended. Great service. Quick and friendly team. Thank you. Reviewed on: 30th May 2017

Highly recommended

Amazing service, Nice and simple steps. Reviewed on: 30th May 2017

Best value

It came recommend by a finance website. I have a great low interest loan. Would use again. Reviewed on: 30th May 2017

Consistent levels of service

I have used zopa for my loan arrangements for the past 10 years. It's always been the best option even on the odd occasion I have shopped around. Fast turnaround of decision and the application process is also very slick, would highly recommend. Reviewed on: 30th May 2017

Great loan provider

Easy to use, great rates, fantastic online service... what's not to like! Reviewed on: 30th May 2017

Excellent loan rates & customer service

I needed a loan to purchase my car at the end of the lease. Chatting toy daughter in law,she recommended Zopa,so going online I applied , immediate response and acceptance. The money was soon in my bank. Thank you Zopa. Alan Reviewed on: 30th May 2017

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