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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fast & Friendly.

No issues with Zopa. They were fast and friendly. All information provided was clear with easy to follow instructions. Would definitely recommend. Reviewed on: 30th May 2017

Best

No hassle. No hidden charges. Ready to help at any time. Reviewed on: 30th May 2017

Brilliant

Quick, easy, low interest loans! Would definitely recommend Reviewed on: 30th May 2017

Quick and easy

Website easy to use and understand..quick response and prompt payment definitely recommend. Reviewed on: 30th May 2017

Fast no-fuss end to end online service

The whole process was smooth and efficient and I was able to conclude the loan in the fewest possible clicks. Reviewed on: 30th May 2017

loans from zopa

on my second loan from zopa. very satisfied, recommended to a friend who also took a loan out and they are very happy as well. great service thank you. Reviewed on: 30th May 2017

Great experience couldn't ask for more

I have now had 2 loans from zopa Literally couldn't be any easier! All information required is prompted in the first stage so no scurrying for paperwork when you need approval! Also you receive the money quickly and repayments are easy and simple, also no paying early charges Totally great! Reviewed on: 30th May 2017

Simply the best !

A very efficient company , website excellent , user friendly, professional throughout the whole process, would highly recommend Reviewed on: 30th May 2017

fantastic and flexible loan

fantastic loan, flexible to our needs and no problems paying off early when we were able to Reviewed on: 30th May 2017

Fair, fast and fabulous

Zopa were fair in their assessment of my application and offered a fair rate, they were fast in making the funds available and I had fabulous customer service. ZOPA will always be my first port of call for a loan. I thoroughly recommend ZOPA as a source of credit. Reviewed on: 30th May 2017

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