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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick, simple & professional

Perfect communication throughout, giving comfort and confidence you were dealing with a professional organisation and not a dodgy internet loan provider. Quick decision with funds available exactly when expected. Has saved me considerable worry and stress. Reviewed on: 30th May 2017

Great Service and Product

Applied for a Zopa loan to refinance 2 existing loans which were with a high street bank. Zopa's process was quick, easy and the staff were very helpful and professional. I got a good rate which was half of what I was already paying and will save me in excess of £5000. Great service and would recommend to anyone Reviewed on: 30th May 2017

Excellent

Very quick and easy online process. Excellent interest rates and as I was told the money was in my account within 3 working days. Definitely would use again and recommend to anyone. Reviewed on: 30th May 2017

Fast, practical, simple.

Completing the loan application was very simple. A decision was made quickly. The loan was received without delay. Reviewed on: 30th May 2017

Loan

Low rate. Good online service. Quick and easy to use online. Reviewed on: 30th May 2017

Zupa Zopa

No hassle application with amazing rates. Extremely friendly and helpful staff. Will certainly be using them again this year Reviewed on: 30th May 2017

Easy to use

Quick simple fast. Would def recommend Reviewed on: 30th May 2017

First-class personal loan provider

Zopa is my first choice personal loan provider. It provides a smooth, no-hassle experience and excellent customer service. Reviewed on: 30th May 2017

Recommend to everyone

Brill would recommended to everyone very helpfull nice to do online and no appointments to a tend Reviewed on: 30th May 2017

Fast Efficient Service

I could not believe how quick and stress free the loan process was. Easy to manage online as well. Customer contact staff were very friendly and efficient Reviewed on: 30th May 2017

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