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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great overall

Great interest rate, great service and easy to do! Spot on Reviewed on: 30th May 2017

I had best ever experience from appling for loan and money received in my account with in couple of days ,it was something i will remember for very very long time,

I have had a first-class response, correspondence ,quick as i wish for, and importantly if not very importantly I was able to everything online, Reviewed on: 30th May 2017

Professional expert finance

A fast turnaround with a properly assessed application, professionally dealt with and yet made to feel relaxed. Reviewed on: 30th May 2017

No hassle loan

The website is very clear and easy to use, the whole application for a loan took hardly any time and the decision was quick and favourable. Reviewed on: 30th May 2017

Very efficient service

Very efficient service and very easy to use the website when managing the loan Reviewed on: 30th May 2017

Zopa - Yes

Zopa stepped uo and helped me when i needed their help to secure a loan Reviewed on: 30th May 2017

Best rates, super user friendly and 5* service.

Had the best rate going on a loan I took out! Used simply because of the early repayment option and also the user friendliness of the website. Definitely recommend Reviewed on: 30th May 2017

Easy too deal with

I chose Zopa as it was so simple and easy to set up my loan and. Keep track of the remaining balance and payments. Never had any issues and would certainly choose them again. Reviewed on: 30th May 2017

Easy to use

Good online portal where I can track and manage my payments Reviewed on: 30th May 2017

Good service

Prompt and easy to follow with clear introduction Reviewed on: 30th May 2017

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