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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Top Marks for a Top Company

Not only were the rates on my loan the best i have ever seen, the application process was so easy and quick. Managing your account is very easy from the online portal but if you get stuck the the fantastic customer services that receive will make sure any query is dealt with quickly and efficiently. I would not look anywhere else in the future should I need finance Reviewed on: 30th May 2017

Quick, Cheap, Easy

By far the cheapest lending solution around. Very happy. Recommend them to my mum for her new car loan Reviewed on: 30th May 2017

quick reliable

they were quick in their decision and from start to finish of the application was very easy Reviewed on: 30th May 2017

Best loan provider

They sure are the best loan provider offering the best rates Reviewed on: 30th May 2017

Awesome

Quick easy and efficient. I would highly recommend their services to anyone. Reviewed on: 30th May 2017

Quick, helpful and very easy to contact

I aplyed for the loan and got a very quick response and the best rates Reviewed on: 30th May 2017

Easy and straightforward

Obtaining the loan was simple and straightforward process was quick and hassle free. The only downside is the high cost but this is understandable Reviewed on: 30th May 2017

For us by us!

Pretty quick, hassle free process. Communication all the way through! Easy to navigate website. Reviewed on: 30th May 2017

Quick with great rates

I've been conned into some expensive personal loans over the years so rarely have anything good to say about the companies. However, Zopa did me a good rate of interest so i chose to pay over three years instead of four or five. It came through quickly with no problems. Great service! Reviewed on: 30th May 2017

Easy, fair...

Very easy to set up and maintain. Fair and transparent. Reviewed on: 30th May 2017

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