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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Amazingly easy

Within 2 days I had my money in my account with the best interest rate on the market thank you zopa Reviewed on: 30th May 2017

Quick snap!

It was so easy and quick, no need for forms and phone calls...just job done! Reviewed on: 30th May 2017

Excellent

Good interest rates, application process is quick and easy Reviewed on: 30th May 2017

One Stop Provider

I now have 2 loans with Zopa, Excellant Customer Service. Effective communication & a real sense of value & never to busy to lend a hand. Reviewed on: 30th May 2017

from east to west Zopa is the best

the best around,no fuss no mess .simple the best Reviewed on: 30th May 2017

Simple, quick and affordable.

Easy to apply, a fast decision, and a fast deposit of funds. Comprehensive website answers all questions. Reviewed on: 30th May 2017

Great

Would definitely recommend, the rates are reasonable and the service was great. Decision was made quickly and paid out soon after. Would use again if necessary. Reviewed on: 30th May 2017

The Perfect Company

A really user friendly experience from taking out the loan right throughout the loan period. Carried out due diligence before offering me my loan which included a phone call to ensure Zopla's understanding of my situation. This was carried out in a professional but friendly manner and gave me confidence that I'd chosen the correct company. They didn't disappoint. Reviewed on: 30th May 2017

simple and effective

I am trying to stay away from loans, but Zopa convinced me not do do so anymore. It is simple to apply, manage the full proces of it and simple to deal with repaying. The best decision I made in 2016. Reviewed on: 30th May 2017

Does what it says on the tin

Easy site to navigate. Transparency in my dealings with them. Great rate and overall, considering what I've had to put up with in the past, a very painless experience. Reviewed on: 30th May 2017

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