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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great !!!

Very easy and g quick aplication. Very quick decision and answer!!! Highly recommended!!! Reviewed on: 30th May 2017

Fair, Honest, Fast.

I checked out a lot of reviews and did a lot of researching before I went with Zopa for a small loan to pay off a newly purchased PC with a far more expensive "in the long term" instalment plan. It was extremely easy to go through the application process, terms and conditions were fair and explained in depth and the money was in my account very quickly. Since taking out the loan I've had regular emails from Zopa that offer sensible budgeting advice and to ask how they can improve their services. I've been really impressed, have had no issues at all and appreciate that Zopa have treated me far better than my own bank. Reviewed on: 30th May 2017

Simple, easy, affordable.

Applying for the loan and setting up my repayments was quick and easy. I find the repayment amounts manageable and I was able to choose the term time myself. Reviewed on: 30th May 2017

Perfect

Very good very professional and very prompt. Reviewed on: 30th May 2017

Quick and easy

Quick and easy to do apply and for the money to be in my account Reviewed on: 30th May 2017

Fantastic service.

I have used Zopa a few times and I will definitely use them again in the future. Reviewed on: 30th May 2017

Great service

Zopa provide a very good service with competitive interest rates. The user interface is easy to use and help information is clear and straightforward, and customer service is of a efficient and high standard. Reviewed on: 30th May 2017

No hassle and great service

Got a loan, quick decision with amazing rate. No hassle and very flexible with changing payment dates etc. Would recommend that to anyone! Reviewed on: 30th May 2017

Easily the best

Excellent service with extremely low interest rate and first class communication. Reviewed on: 30th May 2017

Zopa loan

Customer service was good and the money went into to my account on the agreed date. Reviewed on: 30th May 2017

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