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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Really helpful, low interest, simple to set up

Loan was very simple to apply for. Zopa were very helpful and supportivr during process. Reviewed on: 30th May 2017

No problems

Always had no bother with Zopa, would highly recommend. Great rates, fantastic customer service and money with you in no time. Thanks. Reviewed on: 30th May 2017

Superb customer service

Applied online, had a three day wait but was kept up to date by email. Website is really professional and easy to use! Reviewed on: 30th May 2017

customer service 5*

Customer service is excellent, would not hesitate to recommend or use again myself, in fact I already have, great rates & simple to apply 5***** Reviewed on: 30th May 2017

Easy, fast and affordable loans

Nothing but a great experience with Zopa. Fast easy and affordable lending which isnt inflated. It offers fair rates and payment/ rate options based on your affordability. I will always go to Zopa for future loans. First class service. Reviewed on: 30th May 2017

Very Simple and transparent

Good customer service, simple process. The money was in my account as promised. Reviewed on: 30th May 2017

Simple and easy to apply

I have had a few loans with Zopa and have always been totally satisfied with their service, their rates are great and would definitely recommend them to others Reviewed on: 30th May 2017

Very easy to deal with

The thing that bought me the most satisfaction was just how easy it was deal with Zopa. Apart from the great low interest rate the service was impeccable and a they were a pleasure to deal with. They will be my first port of call for any further loans in the future. Reviewed on: 30th May 2017

Highly recommended!

Zopa are great company to deal with. Very quick decision and informative throughout the application. There rates are low and I love the flexibility of paying the loan off quickly without a penalty. Thank you! Reviewed on: 30th May 2017

Great company

Zopa really helped me out and make it affordable to pay loans back, very friendly staff and easy to use. 10 out of 10 Reviewed on: 30th May 2017

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