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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy peasy

I spent a few weeks looking for a personal loan with many of the usual companies offering extremely high APR's after speaking with a friend who has borrowed previously with ZOPA I decided to give them a try! From start to finish the process was extremely easy and efficient... as I'm now a customer with ZOPA I'd highly recommend them to any of my friends and family as a fantastic alternative to your usual high street banks Reviewed on: 30th May 2017

Excellent and fast service

Easy to use site. Fast service, cannot fault it, brilliant experience :) Reviewed on: 30th May 2017

Excellent efficient service

Really great service applied on the Thursday for the loan had an instant answer online then had the money in my bank on the Monday. Really simple and streight forward website and best deal on the market for the interest rate. Would highly recommend and have already to friends and family. Reviewed on: 30th May 2017

Helpful

Easy and helpful I most certainly would recommend Reviewed on: 30th May 2017

Fuss free loan at great rates

Fuss free process. Simple to complete the loan application and approval is given really quickly. You can log on and view the payments you've made and the payments you're due to make. The rates are clearly explained. Really transparent process at super competitive rates! I would recommend to family & friends! Reviewed on: 30th May 2017

Zopa has made our wedding dreams come true!

In order to help us celebrate our big day in style I applied for a Zopa loan. They were prompt in their descision and have been great with re-payment date flexibility. I would thoroughly recommend this company to anyone looking for a cash boost. Reviewed on: 30th May 2017

Easy and transparent

Loved that I knew my rate in advance of applying with a soft search only. It's brilliant that we can over pay with no cost. Very happy with my experience with Zopa. Money was received fast and moving the payment date was a piece of cake Reviewed on: 30th May 2017

Quick and easy

Quick !only 3 days before in bank. Good rates although depends on credit rating Reviewed on: 30th May 2017

Great experience

Got my money fast and easy. No hidden fees, everything is straight forward. Will do it again if needed! Xxxx Reviewed on: 30th May 2017

Would recommend highly

Great easy options whilst choosing my loan with zopa, clear detailed information and excellent customer service to boot. Reviewed on: 30th May 2017

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