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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick and easy, no fuss

Zopa was efficient in handling my loan request, the process was quick and easy and there was no fuss, funds were in my account within 24 hours of being approved. Would definitely recommend Reviewed on: 30th May 2017

Quick & Efficient Service

The whole application process was so easy & quick, applied on Friday loan approved Monday, money in account Thursday. Excellent service Reviewed on: 30th May 2017

At last fair credit

Very easy to apply , with great interest rates , would highly recommend Reviewed on: 30th May 2017

I never use anyone else! You'd be crackers if you did.

I like that they are responsible lenders, no early repayment fees & excellent rates. Never feel ripped off. Reviewed on: 30th May 2017

Had a loan and wife has investments

Fantastic, took out a loan for 6500 home improvements, was able to pay off early no problems and a great interest rate. As stated my wife has savings with you as well,. Reviewed on: 30th May 2017

Fantastic

Very quick and fast no hidden costs all up front for you to see would go straight back and use again top lenders Reviewed on: 30th May 2017

First class

First class service, friendly polite staff who know what there selling. Keep it up Zopa Reviewed on: 30th May 2017

Just fantastic.

Applied online, I was accepted pretty much straightaway and had the money in 2 days. Brilliant customer service and happy to help with any query I had. Never had a problem with Zopa or any of their employees. And no endless emails, texts or letters at all. Just a fantastic experience. Reviewed on: 30th May 2017

Second loan from Zopa.

I have had 2 separate loans from Zopa. I like the easy of making extra payments off my account when I want. It's all so very nice that they have realistic annual percentage rates. Reviewed on: 30th May 2017

Excellent.

Excellent service from start to finish, very fast and very efficient. Reviewed on: 30th May 2017

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