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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Definitely one to choose

From the start they Were really helpful. Not pushy at all. Answered all my questions and when I made an error with the application they talked me through it and put it through second time around. Their customer service is excellent Reviewed on: 30th May 2017

Just what I needed

Faultless service, was able to get what I want with a few clicks. Reviewed on: 30th May 2017

Quick and friendly

Checked clearscore and Zopa was a recommendation. Completed the form and decision made in minutes. Money in my bank account a couple of days later. Highly competitive rates and terms. I'd highly recommend to others. Reviewed on: 30th May 2017

Fast easy and stress free!

I applied for a loan when I really needed it, it was hassle free very easy and zopa really helped me out when I needed it the most am so greatful Reviewed on: 30th May 2017

Simple and efficient

If you're comfortable with online banking already, sorting out a Zopa loan is like second nature. Everything is straightforward, the online information clear, and the processes all very intuitive. Reviewed on: 30th May 2017

Easy to do

Easy to do and quick best rate when looking for my loan Reviewed on: 30th May 2017

Easy Borrowing

Easy to set up peer-to-peer lending with efficient customer service - I'm very pleased with Zopa. Reviewed on: 30th May 2017

Fast and hassle free

From enquiry to cash in the bank was seamless. First class service from a first class company. Reviewed on: 30th May 2017

Great experience

Quick, easy and a great rate! Considered against other big names but Zopa was so much more convenient and better fitted into the process of finding a new car... Reviewed on: 30th May 2017

quick and good service

so far is been great service, clear and transparent, no complains at all Reviewed on: 30th May 2017

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