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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great service

Simple and effective system and easy to apply with good rates Reviewed on: 1st January 2017

Excellent customer service

Zopa make taking out a loan quick and easy. From the simple on-line application to the subsequent contact and transfer of funds. Everything goes smoothly Reviewed on: 31st December 2016

Excellent service

Fast decisions website easy to use easy to contact definitely recommend Reviewed on: 31st December 2016

Excellent place to get a loan

Very good rates and good customer service Reviewed on: 31st December 2016

Zopa thank you

I'd line to say a huge thank you to Zopa for getting this personal loan for me. I had been trying for several weeks to research and find the best loan for me but every time I thought I had found the right lender something wasn't quite right and I had to start all over again. Reviewed on: 30th December 2016

Zopa are great company to deal with

Zopa are a friendly and positive company to deal with and they have great competitive rates compared to other loan companies Reviewed on: 30th December 2016

Helped when no one else would

Tried for a loan at other so called reputable places, even my bank who i have been with for 37 years turned me down. I have a good credit score but they still turned me down. ZOPA accepted me straight away no questions asked, i will definitely go with them again and will recommend them to anyone that asks, thank ZOPA. Reviewed on: 30th December 2016

I think Zopa are great!

Zopa made the application process quick and easy and they provide very competitive rates Reviewed on: 29th December 2016

So easy

So easy to take out a loan, low interest rate and quick decision. Reviewed on: 29th December 2016

Zoptastic

I cannot praise the service I received enough. It was straight forward quick and easy Thank you I will definately use you again if I need a loan Reviewed on: 29th December 2016

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