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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Less Fuzz More Satisfaction with Zopa

I found Zopa listed on a credit score rating agency website. They offered the best interest rates and the option to pay within 12 months. The process for applying for the loan was fast and straight forward and the money was in the bank very quickly, within a few days. I had a little money to buy a car that I had saved but an extra £1000 would mean I would get the car I wanted, one that would last a few years. I found Zopa to be very efficient and customer focus they treat their customers with respect. I will definitely apply with these again once my loan is paid back, just a few more months. Reviewed on: 4th January 2017

super service

Fantastic super-contact and accurate information without surprises Reviewed on: 4th January 2017

Great service

Great service and rates. Very happy with my Zopa loan Reviewed on: 3rd January 2017

Simple, low cost loans with great service team.

The process to apply was simple, and the loan was set at a very reasonable rate. I was also happy to be taking my business to a provider with a great ethical approach to lending and investing. I have required helps several times with passwords etc and the service team have always been highly responsive. I wish all the companies I dealt with could meet this standard! Reviewed on: 3rd January 2017

Brilliant!!

Excellent service. Well informed. Easy to understand, quick and efficent! Reviewed on: 3rd January 2017

easy & cheap

easy & cheap.. Zopa were by far the cheapest interest rates for my car loan. Money was wired to me in days Reviewed on: 3rd January 2017

Another year of great service

I've been with Zopa since 2014 and I'm still impressed by their simple but excellent website which gives me full control over my loan. Reviewed on: 1st January 2017

Brilliant loan service

Had a loan for a car for my business. Great interest rates, excellent customer service, and I'm now waiting to invest money to help others get a similar experience. Reviewed on: 1st January 2017

Simply the best!

I've taken out 2 loans with Zopa and everything from start to finish is just so simple and stress free. I would definitely recommend them. Reviewed on: 1st January 2017

Excellent!

Simple, efficient & excellent value. Faultless. Reviewed on: 1st January 2017

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