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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Very good

Very simple easy process and very good interest rates, would definitely use again Reviewed on: 19th January 2017

Excellent customer service

Easy to get in touch with. Quick quote. Got response very quickly and was very satisfied with person talking to me. Reviewed on: 17th January 2017

Great quick efficient service

Got a loan for a car, very fast efficient service and was sorted in a few days thank you Zopa Reviewed on: 16th January 2017

faultless service

Great rates and great service. Highly recommend! :) Reviewed on: 15th January 2017

Fast, simple, low stress and great rates.

The application for a loan was quick, easy and painless and I was told of their decision the same day. Stress free repayments and so far, no hidden costs or nasty surprises! Reviewed on: 11th January 2017

Amazing!

I got loan very quickly from Zopa and the customer service was pleasure to talk to... When I finish paying this loan I have already plans for applying more! Reviewed on: 10th January 2017

car loan

i needed a loan quite quickly to buy a car and the interest rate the car dealer was offering was very high so i went online and found Zopa. the application was quick and easy and i had my approval pretty much straight away. great service, great interest rate. will definitely use them again if i ever need another loan. Reviewed on: 9th January 2017

great help

Was great help and easy to pay back with great interest rate Reviewed on: 7th January 2017

Super duper & low interest paybacks!

Nice & straight forward, money was in the account in no time whatsoever. The interest rate payback is probably one of the best out there. Simple terms in paperwork....no hidden costs...! Well at least I'm hoping ;D Would recommend to friends :) Reviewed on: 6th January 2017

Quick calculation, quick check and quick money on the account.

Filling the form is quick and the answer just after that. The money was on my account on the same day. I could choose the amount, payment period and value of the monthly installments quick and easy. Reviewed on: 4th January 2017

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