Write a review

Newsletter

Go to business site

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

View other Zopa products

4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent

Online process: fast, no hassle, quick and all completed in a short time. Highly recommend this service provider. Reviewed on: 21st December 2016

Customer focused

Zopa were friendly, reliable and customer focused. They will be my 'go to' for my next loan. Reviewed on: 21st December 2016

Loan Review

Reasonable, efficient and reliable lender. Reviewed on: 21st December 2016

Good rates excellent customer service good online access prompt payment - all in all first rate company

Was able to have loan approved and in my account in 72 hours from start online - really easy steps to follow online and good rates followed by excellent customer service to process loan request - really satisfied with service provision Reviewed on: 21st December 2016

Reasonable rates, simple to apply, less of a dent on my credit rating.

I was worried about affecting my credit rating by applying to banks for a loan to consolidate credit cards. Not only did a Zopa loan alleviate this worry, it offered me a better interest rate than most banks. Setting up the loan was quick, easy and there was no penalty when I paid off the loan early. Overall - Excellent, no nonsense service. Reviewed on: 21st December 2016

Best, fast process and safe.

Best loan website, fast and efficient service. Low interest and good communication. Reviewed on: 21st December 2016

Great service

Excellent service. Quick and easy to deal with and would highly recommend to anyone. Reviewed on: 21st December 2016

good

interest rates are bit high, but easy to apply and good customer service Reviewed on: 21st December 2016

Quick, easy and helpful

I Needed a 2k loan for a car and the money was in my account within 2 days. Not only was it quick the interest rates are the lowest I could find. Thanks, Phil Reviewed on: 21st December 2016

Zopa loans

Excellent loan rates, I would use again and again. Reviewed on: 21st December 2016

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Short-term loan
from The Money Shop 3.78 from 12 reviews
Home loan (discontinued)
from 1st Stop (inactive company) 0.00 from 0 reviews
Payday Loan
from JL Money 0.00 from 0 reviews

Want to see more from Zopa?

Fixed term savings account
from Zopa 4.87 from 1795 reviews
Credit card
from Zopa 4.87 from 44348 reviews
Cash ISA
from Zopa 4.84 from 1546 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub