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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

excellent service

The load was easy to apply for and rated as the best loan on comparison websites. I had read good reviews and was happy with the service. The loan also allows you to make over payments and pay off the loan early. Extremely happy with the service and also the customer service as when I asked them for some information, their reply was informative and speedy Reviewed on: 21st December 2016

great customer servce & great loan products

easy access to all services & products great interest rates compared to other companies Reviewed on: 21st December 2016

Friendly, trustworthy service dealing with real people not bank drones

Dealing with Zopa is always easy, the staff are great and if one member doesnt know the answer, they have someone who does. People lending money to other people on trust and mutual benefit. No banks no hassle! Reviewed on: 21st December 2016

exceptional service

Always here to help .professionally thanks Reviewed on: 21st December 2016

Cheap , no hassle, quick

Zopa had the best rates for me and there's was no problems. Had the money in no time Reviewed on: 21st December 2016

Loan Review

Excellent quick service with a very good interest rate. Very quick decision and transfer of funds. Reviewed on: 21st December 2016

Zopa delivers

My first contact with Zopa was through taking out a loan at an excellent rate. I now lend through Zopa. As rates change, I am kept well informed via e-mail. When I had a query, I contacted Zopa via the website and was phoned back - at home - and my questions were fully answered. My experience is that Zopa delivers very good customer service. Reviewed on: 21st December 2016

Great lender

Easy and simple process. Would happily recommend to all Reviewed on: 21st December 2016

you are the best

quick, reliable and fair. easy to apply. Reviewed on: 21st December 2016

Quick, affordable and secure

Needed a small loan to buy a decent car rather than buying bangers every year. Zopa was amazing and easy to apply for. The return rate was brilliant. I've recommended Zopa many times. Reviewed on: 21st December 2016

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