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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Reliable and trustworthy

Helpful clear English website with upfront figures about loan costs and terms. Simple to use. Reviewed on: 20th December 2016

Easy

couldn't be easier to fill in the forms and apply for a loan, quick turnaround too, would highly recommend. Reviewed on: 20th December 2016

excellent products and customer service

excellent products and customer service Reviewed on: 20th December 2016

Just about perfect

Simplicity itself. No hassle. No fuss. Just a very simple and straightforward process to follow and had my money within minutes. Would highly recommend this product to anyone. Reviewed on: 20th December 2016

The best

Such Loan, Many Interest, Wow. So easy to use, helped me build my dream! Don't think, just do. Life is too short. Reviewed on: 20th December 2016

Great experience

The experience was great - quick, easy, no hassle. The website is very easy to navigate and has all information readily available. Reviewed on: 20th December 2016

5* company

Couldnt ask for a better service Reviewed on: 20th December 2016

Great website, great rates and great customer service

Excellent real time experience using the website. Easily being able to pay lump sums off the overall loan is a very convenient featre as well. Reviewed on: 20th December 2016

First class service from start to finish

Fantastic service, rate and communication. Highly recommended. Reviewed on: 20th December 2016

Easy and quick and totally professional

The whole application process was simple, easy to understand and a decision was very quick. I had a couple of queries which we also swiftly answered. First class and professional approach...will definitely use Zopa again and have already recommended them several times. Reviewed on: 20th December 2016

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