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Zopa: Personal loan reviews

4.94
Based on 68,052 reviews, last reviewed 20th Mar 2026
273900% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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0%

Latest highest rating:

5

Smart ste Fantastic service 10 out of 10 would recommend to all thank you for helping me out Reviewed on: 20th March 2026
Stephen b's avatar
Stephen b

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (68052)

Saved me from bank charges

4
Zopa provided quick and efficient service which saved me from high bank charges and stress. Reviewed on: 19th December 2016

No Faffing about, Zopa sorts it out!

5
As a pensioner with a fixed income and little in the way of savings, when I needed my bathroom updating, the prospects were not hopeful! Then my daughter told me about Zopa. She had been a customer, and encouraged me to ring them. Customer service was very helpful and pleasant, and explained everything down to dotting the 'i's and crossing the 't's. I felt so confident, that I agreed the loan I needed there and then! Repayments are simple, as are statements, so I know exactly what's going on! I wouldn't hesitate to recommend Zopa to my family and friends, although I wouldn't normally recommend any financial product. Reviewed on: 19th December 2016

Excellent service and good communication

5
Loan application was clear, precise and easy. Very helpful and extremely quick. Reviewed on: 19th December 2016

Friendly, swift and clear!

5
Really swift process, clear emails and website and when I emailed customer service I got a fast helpful reply. Highly recommended. Reviewed on: 19th December 2016

Great flexible lending!

5
Zopa were excellent and provided a MUCH better rate to me than my bank, despite having been with my bank for over 5 years and holding long term savings with them! Reviewed on: 19th December 2016

Quick easy reliable

5
The decision on my loan was quick and money in my account very fast, would highly recommend zopa Reviewed on: 19th December 2016

Easy simple fast

5
The web site is easy to nderstand the rates are very competitive. I've had no trouble at all the rates and payback amounts are clear and flexible Reviewed on: 19th December 2016

Great, easy process!

5
Found via comparison website- best interest rates. Simple application, found out I was accepted within minutes! Loan transfered into bank on selected day- no hassle and peace of mind. Would recommend to others. Reviewed on: 19th December 2016

Very reliable

5
Everything went smoothly, pleasure to deal with Reviewed on: 19th December 2016

Fast, stress free service

5
Simple, stress free application with a very quick decision. Would definitely recommend Zopa to anyone looking to take out a loan. Reviewed on: 19th December 2016

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