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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Zopa is the best

I think interest rates is very low Reviewed on: 20th December 2016

Simple, reliable and efficient

My experience was a speedy, reliable and efficient way of getting a loan. Far easier than with Sainsbury's bank!! Reviewed on: 20th December 2016

Great service, and it does what it say's on the tin.

I needed a loan for my house rewiring, Zopa was exactly what I needed at the time, with no fuss and fast service. Reviewed on: 20th December 2016

Perfect for what we needed

Such an easy process to follow and all repayments/interest rates clearly visible along the way. Can't fault Zopa, super easy to login and track repayments and outstanding balance too! Reviewed on: 20th December 2016

Really easy to apply.

Very easy, fast, and helpful. Would recommend to anyone Reviewed on: 20th December 2016

Excellence of company

Taking out a loan was simple, quick and easy. The interest rate was good and the money promptly delivered to my bank account. The customer service is excellent and the follow up service is good. I would highly recommend this company Reviewed on: 20th December 2016

Fast ,Efficient, Problem Free Experience.

Although I had to chose one of the titles listed above my experience engrosses all four of them and in comparison to other lenders and their websites Zopa wins hands down. Very keen interest rates, immediate response and loan arrangement and exceptionally straight forward website access and ability to negotiate. I will most certainly use Zopa again should need arise and recommend to others in future. Reviewed on: 20th December 2016

Fast, friendly, efficient and hassle free

Very quick and easy application process. A quick decision and money in my account within a day or so. Absolutely no complaints. Reviewed on: 20th December 2016

Excellent swift and pain free service

Smooth informative and stress free service Reviewed on: 20th December 2016

Great and simple service

Great service with hidden fees and simple interface Reviewed on: 20th December 2016

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