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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

By far the best

I have taken out 2 loans with Zopa .their professionalism and customer service is superb .this team will treat you well . Reviewed on: 20th December 2016

Very prompt and smooth

Very helpful and smooth transaction. All details held on account on Internet for reviewing ie payments and contract details Reviewed on: 20th December 2016

Easily resolved

The service was quick , efficient and friendly . Not in the least intimidating but understanding and welcoming . Reviewed on: 20th December 2016

Excellent rates, Fast payment, Hassle free!

It was easy to apply and the money was paid in really quickly. Great company! Reviewed on: 20th December 2016

Easy and Effecient

The whole process was very straightforward and every quickly processed. I would recommend this lender to others not or only for that, but also because of how the loans are provided. Very unique. Very personal. Reviewed on: 20th December 2016

Excellent service

This service was quick and easy to use .But explained everything well Reviewed on: 20th December 2016

Quick and easy to apply. Easy to make extra payments and make changes to my account.

Quick and easy to apply. Instant decision and easy to make extra payments and make changes to my account. Reviewed on: 20th December 2016

Easy

Quick easy hassle free... No problem when I needed to top up and repay old loan... Reviewed on: 20th December 2016

The best personal loan provider

Zopa was amazing .They gave me a loan to get a car when my bank (the one that I was with for over 10 years ) refused to extend my overdraft just because I was on maternity leave and according to them I didn't have enough money coming in. Now i'm back at work and nearly paid off my loan.Massive thanks Zopa :)!You are the best :)!!! You are the best. Reviewed on: 20th December 2016

It took just days for the money to go into my account no fuss or long phone calls. Very friendly, would definitely recommend.

I found the site online, filled out the form, sent it back, and presto the money arrived in my account before the end of the week. Everything is explained via email. Brilliant company. Reviewed on: 20th December 2016

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