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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69090 reviews)

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4.91

Based on 69,090 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69090)

Quick courteous service. Always happy to answer any queries promptly.

A fast efficient service. Made aware of each stage of my application. I would recommend Zopa without hesitation. Reviewed on: 20th December 2016

Excellent experience, highly recommended

A friendly and easy to use website, a quick response and fast payout (optional). Everything went smoothly and I really value the service zopa provided me. I would wholeheartedly recommend them to someone else when looking for a loan. Reviewed on: 20th December 2016

Convenient and cheap

I have taken out two loans with zopa & found their staff knowledgeable and incredibly helpful on both occasions. They use a second line support for more complicated requests such as mine where the money want actually due to be paid until the end of the tax year. They took the time to understand what and why (as well as making sure I could pay). Being able to pay back anytime without penalty is a massive draw. Highly recommended. Reviewed on: 20th December 2016

Fast and easy!

I need a loan as I was headed back to school as a mature student. The process was fast and easy, and allowed me to start on a new career path that I really enjoy... finally! :) Reviewed on: 20th December 2016

Completed in minutes

Wanted a small loan and didn't want to fill out endless forms. Quick and easy and the interest rate very competitive. Would use again in the future. Reviewed on: 20th December 2016

Fast easy great rate loan

Quick and easy, great rates and hassle free Reviewed on: 20th December 2016

Simply Brilliant.

A simple straight forward process to initiate a loan. Excellent online and direct contact customer service at all times. Reviewed on: 20th December 2016

very impressed

Firstly, I messed up and managed to apply for the wrong amount. I was mortified and rang Zola. They were supportive, did not patronize me, they just sorted out my mistake. After taking out the loan, it was easy to check on my progress, and to make extra repayments when I could. Finally, when I was able to, I could see what final settlement sum I could make and without any fuss, could save money and pay off early Reviewed on: 20th December 2016

So easy to deal with.

It was a very quick process from applying to get a long, and getting the money in my bank, great service all round. I would highly recommend you and I have done. Reviewed on: 20th December 2016

By far the best

I have taken out 2 loans with Zopa .their professionalism and customer service is superb .this team will treat you well . Reviewed on: 20th December 2016

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