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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Easy and straight forward

Getting a loan was uncomplicated with no delays about the result Reviewed on: 19th December 2016

Brilliant quick loan and amazing customer service

Had quite a lot of trouble providing the correct payslip format that caused me a great deal of stress until zopa cobtacted me, discussed my issue and resolved it almost immediately. They were helpful, understanding and patient - and i got a great loan for my new campervan. Happy days. Reviewed on: 19th December 2016

Quick, Easy and Just on time....the best

It was very quick, efficiently dealt with by great customer service professionals. Reviewed on: 19th December 2016

My zopa loan

The loan process was quick and easy. Once I was approved the funds were paid straight into my bank account. I borrowed £5000 over 4 years and the interest rates were so much better than the banks. The website is easy to use too. You can keep track of your loan an make extra payments whenever you like. I'd recommend zopa to anyone. Reviewed on: 19th December 2016

very professional experience in taking out a loan-seamless

really cannot fault in any way with quick decisions and exemplary service. Reviewed on: 19th December 2016

Grand old job chaps

I asked for some money and they gave me it. Now I'm paying it back. Reviewed on: 19th December 2016

Great service and reasonable rates

Very fast efficient service, reasonable rates money in my bank when promised. I would definitely use Zopa again and recommend them. Reviewed on: 19th December 2016

How lending should be

Easy assessment, quick decision, competitive rates. peer-to-peer lending - no big banks. What's not too like? Reviewed on: 19th December 2016

Excellent service

I decided to look into obtaining a loan from a different source,rather than from the 'normal' corporate lending facilities. The Zopa web site explains the peer to peer lending(and saving) process,which came across as a new and refreshing for lenders and savers alike. The rates are very competitive and the application process was completed witin 48 hours. Well done Zopa Reviewed on: 19th December 2016

Great management on website

The Zopa website is easy to use, easy to check your balance and payments, and easy to use to make overpayments if wanted Reviewed on: 19th December 2016

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