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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.95 (69078 reviews)

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4.95

Based on 69,078 reviews, last reviewed 23rd Apr 2026

14% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent service app fantastic each tim e I call th... Excellent service app fantastic each tim e I call the agents are so efficent and helpful. Reviewed on: 23rd April 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69078)

Excellence advice and guidance

The team are very helpful and thoroughly explain the loan agreement ensuring you understand all the best options. Reviewed on: 19th December 2016

low cost loans

low interest rates and easy to use website. customer service is excellent and not only explains p2p lending it makes it very easy. highly recommended Reviewed on: 19th December 2016

Quick and easy to use

The experience was quick and easy and found out very fast Reviewed on: 19th December 2016

Easy online

It was very easy to take this loan online! Great rates and the customer service is just perfect. I have recommended zopa to my family and friends!! Reviewed on: 19th December 2016

Went back on what they said they'd do.

I had to replace my vehicle so I needed to end my existing loan by taking out a new one. Zopa said they'd automatically pay off my existing loan with the new one. Instead, they left both loans running, causing me all sorts of problems. To add insult to injury they then denied what I'd been told and read. Reviewed on: 19th December 2016

My experience with zopa

I found zopa simple to understand, reaonable in repayments & quick to get back to you. Reviewed on: 19th December 2016

Quick easy and trustworthy. Reliable friendly

When talking to staff very helpful and responsive. Good advice and helpful. Reviewed on: 19th December 2016

excellent

Just a very easy no fuss application process. Very happy with all aspects of service Reviewed on: 19th December 2016

A great way to borrow

Low interest, straight forward paperwork and no hassle. Reviewed on: 19th December 2016

Good service and quick and easy

Fast and easy very good service Reviewed on: 19th December 2016

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