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Zopa: Personal loan reviews

4.95
Based on 69,078 reviews, last reviewed 23rd Apr 2026
14% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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0%

Latest highest rating:

5

Excellent service app fantastic each tim e I call th... Excellent service app fantastic each tim e I call the agents are so efficent and helpful. Reviewed on: 23rd April 2026
Anne 's avatar
Anne

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69078)

Quick and easy application. Prompt response.

5
The application process for a loan was quick and straight forward, no hidden catch. Easier than high street banks, at same competitive rates. I got a prompt response and the money was in my account in 3 working days as promised. Would definitely use Zopa again and have recommended to family and friends. Reviewed on: 19th December 2016

excellent loan rates

5
Easy process from the start with the cheapest rates Reviewed on: 19th December 2016

I think interest is bit high

3
Everything is fine the Customer service, it is easy to get a loan. Interest rate is very high Reviewed on: 19th December 2016

great interest rates ,and great customer service , what more can you ask for

5
sfaff are very helpfull and very polite nothing is to much trouble for them their customer service is number one in my book Reviewed on: 19th December 2016

Friendly, Efficient and Profitable

5
An alternative way of lending money which is welcome as it bypasses the greed and unscrupulous of the banks. Reviewed on: 19th December 2016

Thanks to Zopa

5
Despite I had a low credit rating they still gave me a loan when I realy needed one. Reviewed on: 19th December 2016

Excellent service

5
I recently changed bank accounts & there was an issue with my next loan payment. I contacted Zopa, they took care of the issue & ensured there would be no black mark on my credit file. Reviewed on: 19th December 2016

Fast and affective service

5
It was fast simple and easy to get a loan with good interest rates. Would definitely recommend Reviewed on: 19th December 2016

Quick professional service

5
Quick professional service. Would use again and recommend Reviewed on: 19th December 2016

Fair interest rate, trusty lender

5
Easy to take out the loan, great communication, and the best interest rate for what I needed. Would definitely use zopa again Reviewed on: 19th December 2016

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