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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

When in need call ZOPA

Very easy to apply for the app is user friendly Reviewed on: 14th January 2025

They are so quick with their decision

They are so quick with their decision Reviewed on: 14th January 2025

Easy to apply with minimal fuss.

Easy to apply with minimal fuss. Competitive rates and good support Reviewed on: 14th January 2025

A highly professional service with the hallmark of...

A highly professional service with the hallmark of quality as their driving force Reviewed on: 14th January 2025

Dedicated Team, great service would happily recommend

Dedicated Team. Prompt in responding to customers needs, Reviewed on: 14th January 2025

Customer service is really good cannot fault it expl...

Customer service is really good cannot fault it explained everything and made sure I understood everything would recommend excellent service Reviewed on: 14th January 2025

Amazing to apply .the best

Amazing to apply . Very Easy . Very trustfull Reviewed on: 14th January 2025

No hassle

No hassle straight forward easy online Reviewed on: 14th January 2025

Great provider

I used Zopa for loan, excellent service and easy to use website . If I need another Loan in the future I will choice zopa again and again. Reviewed on: 14th January 2025

I've used Zopa loans since their inception.

I've used Zopa loans since their inception. Previously used high street lenders before and I have to say that Zopa are by far the best in terms of user friendliness, efficiency and overall professionalism - which is why I keep returning! Reviewed on: 14th January 2025

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