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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Needed a loan to help with rising living costs, it w...

Needed a loan to help with rising living costs, it was an easy process and very quick!! Reviewed on: 14th January 2025

Very easy.

Very easy..Money on my account in no time.. Reviewed on: 14th January 2025

Quick application.

Quick application. Great customer service. Money was paid into my account very quickly. The app is good, with good communication. Reviewed on: 14th January 2025

Easy application process and kept up to date through...

Easy application process and kept up to date through to myself being accepted. Reviewed on: 14th January 2025

Very easy and simple process.

Very easy and simple process. Reassuring and excellent support, thank you. Reviewed on: 14th January 2025

Incredibly straightforward

It took less than 45 seconds from applying to being approved. The money was credited immediately and all done on my phone. The on screen pages were simple to complete Reviewed on: 14th January 2025

Was given a quick fair redponse.

Was given a quick fair redponse. Was very happy with customer service Reviewed on: 14th January 2025

Very straight forward process in regards to applying...

Very straight forward process in regards to applying for the loan and a very swift decision.Keep up the great work. Reviewed on: 14th January 2025

Always excellent and fast.

Always excellent and fast. Always have the products I need at great rates Reviewed on: 14th January 2025

Zopa’s easy to use when applying for a personal loan...

Zopa’s easy to use when applying for a personal loan or credit card. Their interest rates are very competitive with an excellent pay back scheme. Reviewed on: 14th January 2025

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