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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Great company excellent customer service

A banner popped saying I was eligible for a loan as I already had a credit card I clicked on to accept and money was in my account with in a minute of accepting I have not had any issues at all with the way it was handled Reviewed on: 14th January 2025

Personal loan

Applying for the loan was quick and easy, The money was in my bank account within 2 hours of being accepted. Reviewed on: 14th January 2025

Easy and quick application x express answer and pay...

Easy and quick application x express answer and pay to a account Reviewed on: 14th January 2025

I have had a credit card and two l8ans from zopa, ex...

I have had a credit card and two l8ans from zopa, excellent company.. great on all aspects Reviewed on: 14th January 2025

Satisfied without a doubt

Very helpful. Understood why i need the loan after a rogue trader took all my money and left me with a shell for a bathroom. That i need to get sorted. Reviewed on: 14th January 2025

Easy to apply and very quick response

Easy to apply and very quick response Reviewed on: 14th January 2025

Zopa have been clear and great at explaining what an...

Zopa have been clear and great at explaining what and how they help me. From advise to finalising the paperwork, everything went fast and is still the best loan set up I have ever done to date. MP Reviewed on: 14th January 2025

Hassle free great rates and great app never had a pr...

Hassle free great rates and great app never had a problem in 10 years Reviewed on: 14th January 2025

Great experience

Quick and easy application,quick response. Website easy to navigate. Reviewed on: 14th January 2025

Brilliant from day one.

Brilliant from day one. Easy application, very quick decision. Great app to keep up to date with finances. Lots of great features on the app that can help with keeping up to date with anything to do with finances Reviewed on: 14th January 2025

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