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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Excellent customer service.

Excellent customer service. Everything I need to know about my loan, records, statements etc & keeping me up to date it’s there to be seen by logging on my Zopa app account Reviewed on: 14th January 2025

Very efficient service, would highly recommend Zopa.

Very efficient service, would highly recommend Zopa. Reviewed on: 14th January 2025

Easy peasy

Everything thing is bso easy to do and so helpful Reviewed on: 14th January 2025

so easy about use of loan

zopa issued a loan with very little questions, ease of use on the platform was brilliant. no complaints Reviewed on: 14th January 2025

Very quick and easy to understand.

Very quick and easy to understand. Very professional. Reviewed on: 14th January 2025

Great customer service

Applying for the loan was easy and the customer service and experience was great. Reviewed on: 14th January 2025

Simple process, staff really helpful.

Simple process, staff really helpful. Reviewed on: 14th January 2025

Very helpful company easy to use

Very helpful company easy to use Reviewed on: 14th January 2025

So easy to apply and was in your bank instantly I wo...

So easy to apply and was in your bank instantly I would definitely always make them my first point of call for a loan Reviewed on: 14th January 2025

The application process was very easy which is refre...

The application process was very easy which is refreshing in this hi tech world. Reviewed on: 14th January 2025

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