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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Quick good service

Quick good service very good contact Reviewed on: 14th January 2025

Easy to apply on app very quick decision

Easy to apply on app very quick decision. Easy to see exact terms and interest rate before applying. Reviewed on: 14th January 2025

All good no problem...

All good no problem dealing with them would use again Reviewed on: 14th January 2025

A simple and painless process

I needed a small loan and Zopa made the process very easy and quick to transfer the money once terms were arranged, simple smooth application from start to finish. Reviewed on: 14th January 2025

Personal contact was dealt with politely and resolve...

Personal contact was dealt with politely and resolved quickly Reviewed on: 14th January 2025

Value for Money

I found the service on the internet very good and it was easy to deal with the questions asked. Once approved the money comes into your account very quickly and I would strongly recommend their services. Reviewed on: 14th January 2025

Excellent service.

Excellent service. No issues with either credit cards or loans Reviewed on: 14th January 2025

Excellent and speedy service.

Excellent and speedy service. Friendly, helpful advice with great follow up. Great information, never have to worry about when my payment is due as l am always informed. Would highly recommend to anyone looking for a speedy loan with great help from the Company. Reviewed on: 14th January 2025

Excellent services and straight forward easy to navi...

Excellent services and straight forward easy to navigate App. Reviewed on: 14th January 2025

Very quick and smooth process would absolutely use a...

Very quick and smooth process would absolutely use again and recommend to family and friends Reviewed on: 14th January 2025

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