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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Fast efficient service

The application and payment of funds was very easily done and efficient. couldn’t have been simpler and I was very pleased with the overall service provided Reviewed on: 14th January 2025

Excellent communication prompt service

Excellent communication prompt service Reviewed on: 14th January 2025

Best loan ever had.

Very easygoing, clear on statements Reviewed on: 14th January 2025

SoI was looking for loan and my bank was giving me v...

SoI was looking for loan and my bank was giving me very little amount of loan on a very heigh interest rate which was horrible I couldn’t afford that to pay double the amount. Then my creation account send me a link for loan and I was just checking if I can get better deals and Zopa was the perfect loan offer I couldn’t afford. The apply was so simple and within minutes the money was in my account. Such a relief well done zopa. Reviewed on: 14th January 2025

Amazing - great process easy and good information

Amazing - great process easy and good information Reviewed on: 14th January 2025

I applied on-line.

I applied on-line. Someone from Zopa phoned me , I was asked how I was going to use the money. I explained to clear my overdraft, help with winter fuel bills and forthcoming Christmas. Within a few hours the money was in my account Reviewed on: 14th January 2025

I have had a couple of loans or a credit card.

I have had a couple of loans or a credit card. And zopa always check I can afford it first. Quick and sufficient service everytime. I would highly recommend. Reviewed on: 14th January 2025

Very reliable service.

A quick service,making sure its affordable. Reviewed on: 14th January 2025

The creme de la creme of loan companies

Zoopla is by far the best company I have ever dealt with regarding a loan. They are efficient , respond quickly to give help, and keep me up to date with things. Every month when the payment is due they send a little reminder that they will be taking the direct debit within a few days. I would always go to them if I need a loan in the future. You just can’t go wrong with them! Reviewed on: 14th January 2025

I have had many products with Zopa and never dissati...

I have had many products with Zopa and never dissatisfied. Reviewed on: 14th January 2025

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