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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Simple process to apply and quick decision

Simple process to apply and the form was straightforward. Was contacted prior to approval and talked through taking out the loan and the main purpose that I wanted a loan. Decision was made same day and I heard that afternoon, once approved the funds were in my bang same day. The Zopa app allows me to track and manage loan payments. Reviewed on: 14th January 2025

Easy online process with a quick decision.

Easy online process with a quick decision. Clarity throughout the process and over the duration of the loan. Reviewed on: 14th January 2025

Very helpful and good value.

Very helpful and good value. Good app that allows tracking on the account. Reviewed on: 14th January 2025

Excellent service and easy process

Excellent experience. Very easy process and less documentation asked. Reviewed on: 14th January 2025

Easy to arrange and pleasant monies deposited earl...

Easy to arrange and pleasant monies deposited early and terms very good Reviewed on: 14th January 2025

Great loan provider

Easy to apply. Quick decision. Like the app. Reviewed on: 14th January 2025

Fantastic service from start to finish, the whole ex...

Fantastic service from start to finish, the whole experience was as easy as ABC Reviewed on: 14th January 2025

Everything was explained in detail and easy to under...

Everything was explained in detail and easy to understand the whole process was quick and efficient from start to finish and contact has been maintained during the loan period very professional throughout the process. Reviewed on: 14th January 2025

Great value for money.

Great value for money. App is easy to use. Reviewed on: 14th January 2025

Very efficient

I found it nice and easy to follow, Zopa provided me with what I need after application, very quick too, it was that good I got a credit card too Reviewed on: 14th January 2025

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