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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

5 stars from me

Polite. Fast and efficient easy to understand. Quick transaction Reviewed on: 14th January 2025

The whole process was quick and simple

The whole process was quick and simple from beginning to end. Reviewed on: 14th January 2025

Was fast very easy to understand

Was fast very easy to understand Reviewed on: 14th January 2025

EXCELLENT SERVICE , FAST RESPONSES

EXCELLENT SERVICE , FAST RESPONSES Reviewed on: 14th January 2025

It was so easy to get a loan no hassle the staff was...

It was so easy to get a loan no hassle the staff was very helpful and polite could not do enough Reviewed on: 14th January 2025

Excellent customer service

Just a really good experience customer service was excellent. Reviewed on: 14th January 2025

Zopa makes personal loans easy

Zopa makes personal loans easy and the service provided is excellent Reviewed on: 14th January 2025

Not long been with u but what experience av had is a...

Not long been with u but what experience av had is a+ as how good they were to provide me with what l needed Reviewed on: 14th January 2025

My loan experience

I applied for a loan and received the loan so quickly no hassle and so simple, couldn't have asked for better Reviewed on: 14th January 2025

Easy to Loan

Quick, simple and easy to complete Reviewed on: 14th January 2025

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