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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Really easy system to follow and the app is great to...

Really easy system to follow and the app is great to use. Reviewed on: 14th January 2025

Good service all round

Good service both on line and by phone. Sensible rates of interest and easy to apply Reviewed on: 14th January 2025

Excellent customer service.

Excellent customer service. From start to finish no issues at all very stress free . Reviewed on: 14th January 2025

Very user friendly and easy to understand

Very user friendly and easy to understand Reviewed on: 14th January 2025

Really really good.

Really really good.only one hour time I received the money on my bank account.quick and fast Reviewed on: 14th January 2025

The Loan Process that is suits your needs

The process of applying for the loan was simple and straightforward. The questions where clear and the assessment as to whether you qualified for the loan or not was quick and fast. The questions helps you to tailor loan to your afford ability and needs. Reviewed on: 14th January 2025

Very good customer service and

Very easy to complete the application form and very good customer service Reviewed on: 14th January 2025

Processed my application quickly and professionally.

Processed my application quickly and professionally. Reviewed on: 14th January 2025

Caring lenders

Zopa has been understanding of my needs and have supported me when I needed prompt response to an issue Reviewed on: 14th January 2025

I don't have much to say but just to say that they a...

I don't have much to say but just to say that they are a reliable money lender. Reviewed on: 14th January 2025

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