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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Seamless, quick experience.

Seamless, quick experience. Money was on my account within hours of approval. Reviewed on: 14th January 2025

Very easy and efficient.

Very easy and efficient. Zopa have leant to me a couple of times. Account management very easy and reliable. Reviewed on: 14th January 2025

Very quick and easy to apply, easy to work the websi...

Very quick and easy to apply, easy to work the website too Reviewed on: 14th January 2025

Loan experience

Fast service with competitive rates, this is my second loan. The App is easy to use and helps tracking the debt. Reviewed on: 14th January 2025

It was done very efficiently and without any drama o...

It was done very efficiently and without any drama or problems Reviewed on: 14th January 2025

Great service

I found it really easy to apply and the service was fast and the loan was explained really well Reviewed on: 14th January 2025

Excellent

Excellent and friendly customer service with low apr to really help your financial situation Reviewed on: 14th January 2025

Highly Recommended

Easy to use an kept me informed through the whole process Reviewed on: 14th January 2025

lovely jubbly

App was lovely and easy to use. Money in the account in minutes Reviewed on: 14th January 2025

Loan approved in good timeframe

Quick loan decision and great customer service Reviewed on: 14th January 2025

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