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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Fast and friendly

Fast response. No fuss. Clear and friendly communications. Easy to do business with. Reviewed on: 14th January 2025

Easy to apply and money in bank fast

Easy to apply and money in bank fast Reviewed on: 14th January 2025

Always helpful and good customer service

Always helpful and good customer service Reviewed on: 14th January 2025

Really great communication, Simple to use app and gr...

Really great communication, Simple to use app and great interest rates Reviewed on: 14th January 2025

Really easy to use and always helpful with information.

Really easy to use and always helpful with information. Reviewed on: 14th January 2025

Easy to understand and know where you are

Easy to understand and know where you are in your finances Reviewed on: 14th January 2025

Quick and easy application , money in account within...

Quick and easy application , money in account within about 30 minutes interest rate cheaper than some high street banks I used a different company a few years ago and took 3 days to get into account Reviewed on: 14th January 2025

Excellent firm have been with them for years

Excellent firm have been with them for years Reviewed on: 14th January 2025

Fast service

Grear service and easy to apppy with instant decision Reviewed on: 14th January 2025

Excellent service and really helpful.

Excellent service and really helpful. Reviewed on: 14th January 2025

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