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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Simple application process, fast decision.

Simple application process, fast decision. And one of the lowest rates in the market Reviewed on: 14th January 2025

Excellent communication, everything clear & transpar...

Excellent communication, everything clear & transparent. Excellent customer service. Reviewed on: 14th January 2025

Straightforward, easy, first class service.

Straightforward, easy, first class service. Reviewed on: 14th January 2025

So easy and efficient.

It was very easy to arrange and the money was in my bank quickly. Great communication through email and text. I can’t complain at all. I hope to pay off a little extra where I can I I have also found this easy and convenient to do. Reviewed on: 14th January 2025

Smooth Process

Easy to apply. Quick decision. Perfect. Reviewed on: 14th January 2025

Brilliant service from start to Finish.

Having spent a long time trying to build my self up again financially, I had tried a few other providers and Zopa asked for my information and then came back with a positive response for me, both on a credit card and a small loan over a short period and accepted me for this. I am very pleased to have applied and joined a great financial company, I would recommend them to anyone. Thankyou Zopa. Reviewed on: 14th January 2025

Excellent efficient service- good communication and...

Excellent efficient service- good communication and speedy outcome. good communication after loan arranged as well Reviewed on: 14th January 2025

Recommend unbelievable service.

Requested a loan for new kitchen, unbelievable service. So very prompt and easy to apply for and receive. DD set up easily for repayment plan.. recommend Reviewed on: 14th January 2025

My experience was brilliant went on asked for £1000...

My experience was brilliant went on asked for £1000 and was in me bank within 20mins fantastic Reviewed on: 14th January 2025

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