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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Excellent value for money, cheaper than a lot of oth...

Excellent value for money, cheaper than a lot of other companies, keep you up to date with everything, can easily contact, overall cannot fault them. Reviewed on: 13th April 2024

Good interest rate; easy to use and functional app.

Good interest rate; easy to use and functional app. Now also managing some savings with Zopa through the app too. Reviewed on: 13th April 2024

Online banking and financial services.

Online banking and financial services. Good interest rate on my loan and excellent savings account interest rates Reviewed on: 13th April 2024

5* loan rates

I have used this company on 2 occasions. They still provide the best interest rates and I would highly recommend them ! Reviewed on: 13th April 2024

Fast acting

When I applied for the loan, it was very easy and the money was available to me in my bank in less than three minutes! Reviewed on: 13th April 2024

Zopa has been very help in my financial situation, w...

Zopa has been very help in my financial situation, with a very flexible payments plan Reviewed on: 12th April 2024

Really helpful though all process of everythin...

Really helpful though all process of loan everything explained and can get through to a real person not just a bot Reviewed on: 12th April 2024

Awesome products easy to use.

Awesome products easy to use. Overall value for money. Reviewed on: 12th April 2024

Try and see what happens

Decided to apply don’t have the best credit score BUT a quick decision…it was a yes and secured within a few hours. Customer service excellent Reviewed on: 12th April 2024

Great rates and super efficient service.

Great rates and super efficient service. I’ve never dealt with better in my 35 years of banking Reviewed on: 12th April 2024

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