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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Easy to apply loan

Easy to apply easy to see payments made you can even get a pay loan off early price in seconds Reviewed on: 12th April 2024

Happy with the service and range of services

Happy with the service and range of services Reviewed on: 12th April 2024

Personal loan review

Really helpful … Also I have a loan with them which I have the app and can see how much iv paid and what’s left on the loan … also the app is very easy to use …And when ever u have had too speak to customer service they have always been really helpful Reviewed on: 12th April 2024

Excellent Lender

Quick, straight forward loan agreement. Friendly, helpful Customer Support. Coming to the end of my loan now, one more payment (whoopee!). Will definitely use again should the need for a loan arise. :) Reviewed on: 12th April 2024

I've been a customer for many years, I can honestly...

I've been a customer for many years, I can honestly say they have me in more ways than just financial. Service has always been second to none, always friendly and helpful giving the right advice. Highly recommended, other family members have use them also on my experiences. Reviewed on: 12th April 2024

Excellent service and friendly staff.

Excellent service and friendly staff. Reviewed on: 12th April 2024

Great App

Fantastic App, great financial tools Reviewed on: 12th April 2024

Perfect services and no problems at all

Perfect services and no problems at all Reviewed on: 12th April 2024

Quick and easy no stress or fuss

Quick and easy no stress or fuss Reviewed on: 12th April 2024

Simple, easy with no hassle.

Simple, easy with no hassle. Applying is straightforward with no jargon, and a quick glimpse to see if you would be approved before full application. Once documents have been sent its a matter of days for approval - Great Reviewed on: 12th April 2024

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