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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Easy to use app, no hassle at all customer service i...

Easy to use app, no hassle at all customer service is very good Reviewed on: 12th April 2024

I needed a loan and once I competed the online appli...

I needed a loan and once I competed the online application, money was paid instantly to my account. Very easy and less hassle Reviewed on: 12th April 2024

So simple and a life saver

Had my second loan from Zopa, everything was quick and easy. All my information is quickly accessible on the app. Reviewed on: 11th April 2024

Applied for a loan.

Applied for a loan. It was so easy and sraight forward. Reviewed on: 11th April 2024

Very simple process applying for a loan and decision...

Very simple process applying for a loan and decision almost immediate with little fuss Reviewed on: 11th April 2024

Superb from start to finish, excellent service for o...

Superb from start to finish, excellent service for over 15 years Reviewed on: 11th April 2024

It was very easy to secure a loan and at a very comp...

It was very easy to secure a loan and at a very competitive rate. Reviewed on: 11th April 2024

Made everything easy

Good information, good interface, good rates. Reviewed on: 11th April 2024

I have been a Zopa customer for several years and I...

I have been a Zopa customer for several years and I am always satisfied with the speed of completing loan formalities and the professional and friendly approach to the customer. Reviewed on: 11th April 2024

Easy on-line application

Easy on-line application & easy to use straight forward App. Everything from checking your balance to making payments at your fingertips. Terms & Conditions easy to understand. Reviewed on: 11th April 2024

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