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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Brilliant from start to finish.

Brilliant from start to finish, with excellent an online account to make admin simple. Reviewed on: 11th April 2024

Fantastic service and good experience

Fantastic service and good experience Reviewed on: 11th April 2024

A modern and easy way to lend money.

A really modern way to lend money, it’s extremely easy to manage via an app. Extremely competitive interest rates and I think what makes it stand out from other loan companies is they clearly outline how much you owe in total and can see that balance reducing every month, personally what I found the most helpful was having the ability to move the payment dates via the app if needed. Reviewed on: 11th April 2024

Very good Bank;very good application

Very good Bank;very good application Reviewed on: 11th April 2024

Excellent service throughout - if only all banks wer...

Excellent service throughout - if only all banks were the same! Reviewed on: 11th April 2024

Simple application process and successful.

Simple application process and successful. A very competitive apr. Reviewed on: 11th April 2024

Zopa is straight forward and very clear interactions...

Zopa is straight forward and very clear interactions, with very helpful support Reviewed on: 11th April 2024

Loan process was easy and straight forward.

Loan process was easy and straight forward.Money in my bank within 3 hours. Reviewed on: 11th April 2024

Returning Customer

I have used Zopa more than once & would definetly use again. It is good that you can check how much you have paid & reduce if you wish to each month. Reviewed on: 11th April 2024

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